KORRIDOR WEBSITE
TERMS AND CONDITIONS OF USE
1. INTRODUCTION
1.1. This website can be accessed at www.korridor.com (“Website”) and is owned by Korridor Holdings Limited (“Korridor”, “we”, “us”, and “our”). These Terms and Conditions (“Terms”) are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers an account on the Website.
1.2. By accessing or using our Website, you acknowledge that you have read and you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, you should not use our Website.
1.3. You must be at least 18 years old to use this Website. If you are under 18, you may only use the Website with the involvement of a parent or guardian.
1.4. These Terms contain provisions that appear in similar text and style to this clause and which:
1.4.1. may limit risk or liability;
1.4.2. may create risk or liability for you;
1.4.3. may compel you to provide an indemnity; and/or
1.4.4. serves as an acknowledgement, by you, of a fact, and
your attention is drawn to these terms because they are important and should be carefully noted.
1.5. We will assume that the actions of any user are performed in accordance with the authority granted to them by their organisation. You agree that you will comply with all internal and external requirements (including authorities, policies, and instructions) that apply to the organisation that you represent.
1.6. We have the right to restrict access to the Website if there is reason to believe that your use of the Website contravenes these Terms, is excessive or negatively affects the experience of other users.
2. WHO WE ARE AND HOW TO CONTACT US
2.1. This is a site operated by Korridor. We are registered in the Republic of Mauritius under registration number 154067 and have our registered office at 1st Floor, Building B, Nautica Commercial Centre, Royal Road, Black River, 90602, Republic of Mauritius.
2.2. Our services include online logistics and transport, as well as planning, ordering, tracking and management of all en route expenses.
2.3. We operate in various countries, namely Mauritius, South Africa, Zambia, Zimbabwe, Tanzania, Democratic Republic of Congo, Namibia, Mozambique, Botswana, Malawi and Rwanda.
2.4. If you have any questions or concerns about these Terms, please contact us at services@korridor.com.
3. OTHER TERMS
There are other terms that may apply to you:
3.1. Our Privacy Notice which explains how we may use your personal information. See section 5 below.
3.2. If you wish to access our platform, our Customer Terms and Conditions will apply to such access.
3.3. If you are a third party provider wishing to offer your products and services on our platform, you will be required to enter into a separate agreement with us regarding how you will make your products and services available on our platform.
3.4. If you obtain a particular product or service from us, or our local service providers, or one of our third party providers, there may be additional terms and conditions you will need to accept.
4. USER GUIDELINES
4.1. You are responsible for your use of the Website and maintaining the security of your account, and you shall not use or allow other users to use the Website:
4.1.1. in any way that violates any applicable laws;
4.1.2. for the purpose of, or resulting in any illegal, threatening, abusive, annoying or offensive activities, including:
4.1.2.1. accessing or making available offensive, defamatory, pornographic, obscene, or indecent content;
4.1.2.2. stalking, harassing, bullying, insulting, intimidating or humiliating any person;
4.1.2.3. any activity that involves child sexual exploitation or abuse; or
4.1.2.4. harming or attempting to harm any person in any way;
4.1.3. for the encouragement, attempt, or commission of a criminal offence;
4.1.4. in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
4.1.5. to send, receive, upload, download, use or re-use any material which does not comply with these Terms;
4.1.6. to disseminate any unsolicited or unauthorised advertising or promotional material, such as spam, chain letters, or pyramid schemes;
4.1.7. to intentionally transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
4.1.8. to impose an unreasonable load on our system or interfere with the proper working of the Website;
4.1.9. to infringe any third-party rights, or collect information about others without their consent;
4.1.10. to enable the use of any robot spider, scraper or other automated means to access the Website and collect content for any purpose without our express written permission;
4.1.11. to bypass measures used to prevent or restrict access to the Website; or
4.1.12. not to access without authority, interfere with, damage or disrupt:
4.1.12.1. any part of the Website;
4.1.12.2. any equipment or network on which the Website is stored or hosted;
4.1.12.3. any software used in the provision of the Website; or
4.1.12.4. any equipment or network or software owned or used by any third party.
4.2. We reserve the right to terminate or suspend your access to the Website at any time, without notice, for violating these Terms or for any other reason.
4.3. Any claims that we have for breach of the Terms will not be affected by any termination or suspension of a user.
5. PERSONAL INFORMATION AND PRIVACY
5.1. Your use of the Website is also governed by our Privacy Notice, which can be found at Korridor – Our Privacy Notice for your Peace of Mind. The Privacy Notice explains how we collect, use, and share your information.
5.2. Any information you provide to us via the Website, including any chatbots we may employ, must be complete and accurate. We rely on this information, so you must ensure that the information is not misleading or omits any important details.
5.3. If you share any information about, or on behalf of, a third party with us, you confirm that:
5.3.1. you are authorised to provide us with their personal information;
5.3.2. you are authorised to consent on their behalf to the processing of their personal information in terms of this section and our Privacy Notice; and
5.3.3. it will not breach that third party’s confidentiality, privacy or intellectual property rights.
5.4. If you mistakenly receive confidential information about us, another user or a third party, you must contact us immediately to inform us and you agree that you will not share that information with anyone or use for any other purposes that we have not agreed on.
6. SECURITY AND AVAILABILITY
6.1. Although we make every effort to ensure that the Website is secure, we cannot guarantee its absolute security. Information that is sent or accessed over the Internet can be intercepted, unlawfully accessed or modified.
6.2. If you suspect that your account has been compromised by an unauthorised person, you must tell us as soon as you become reasonably aware of this.
6.3. To get the most out of the Website, you must maintain and secure your devices, hardware and/or software and have appropriate software to protect your systems and devices against fraud and cybersecurity attacks.
6.4. Notwithstanding, the above, we will not be responsible for any losses or damages for:
6.4.1. any corrupted files or viruses which affect your data, system, and/or device as a result of accessing the Website;
6.4.2. theft or loss of data;
6.4.3. unauthorised use or system corruption of your device; or
6.4.4. any interceptions or security breaches that may occur while using the Website.
6.5. We aim to keep the Website and associated services available and running but we cannot guarantee that there will not be any occasional disruptions and outages. We will not be liable in any manner whatsoever for any outage or disruption of the Website, regardless of the cause of the disruption or outage.
6.6. In order to ensure the security and reliable operation of the Website for all users, Korridor reserves the right at its discretion to take whatever action it finds necessary to preserve the security, integrity and reliability of its network and systems.
7. INTELLECTUAL PROPERTY
7.1. All content on this Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and marks which are displayed on or incorporated in this Website are owned by or licensed to Korridor and are protected by intellectual property laws. You are prohibited from reproducing, distributing, using or creating derivative works of any part of this Website without our prior written permission.
7.2. You may only use the intellectual property for purposes of accessing and using the Website in line with these Terms. Nothing on our Website gives you a licence or permission to use the intellectual property for any other purpose.
7.3. If we believe or suspect that you are unlawfully using the Website or infringing on any intellectual property rights, we have the right to prohibit your access to the Website and pursue legal action against you.
8. USER CONTENT
8.1. We may process information that is collected, held, or produced as a result of your access or use of the Website. This information includes any ideas, suggestions, recommendations, and experiences. You agree to provide us with a non-exclusive, fully paid-up, irrevocable, perpetual, transferable and worldwide licence to use, access, collect, store, reproduce, modify, and distribute the information provided, including any third party material, for purposes determined by us in our reasonable discretion, which may include marketing, diagnostics, analysis, development and correction, and promotion.
8.2. By submitting, posting, or uploading any content (e.g., comments, reviews) to the Website (“User Content”), you grant Korridor a non-exclusive, fully paid-up, irrevocable, perpetual, transferable and worldwide licence to use, access, collect, store, reproduce, modify, and distribute your User Content. You represent and warrant that:
8.2.1. you own or control all rights to your User Content; and
8.2.2. your User Content does not violate any third-party rights, including intellectual property rights.
8.3. Further, to the fullest extent permitted under applicable law, you waive your moral rights in your User Content and agree not to assert such rights or any other intellectual property or publicity rights against us, our sub-licensees, or our assignees.
9. THIRD PARTY CONTENT
9.1. The Website may include, from time to time, links to third-party websites or services, and/or advertisements from third parties (“Third Party Content”), which we have not verified, and we cannot be held responsible for determining its accuracy and reasonableness.
9.2. We do not control, endorse, or assume responsibility for any Third Party Content and your reliance or use of Third Party Content is at your own risk.
9.3. You acknowledge that Third Party Content may contain representations, statements or information which does not represent the views, opinions or beliefs of Korridor, or our associates, directors or employees.
10. INFORMATION PROVIDED TO YOU
10.1. Do not rely on information on this Website.
10.2. The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.
10.3. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
11. LINKING TO OUR SITE
11.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
11.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
11.3. You must not establish a link to our Website in any website that is not owned by you.
11.4. Our Website must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
11.5. We reserve the right to withdraw linking permission without notice.
12. EXCLUSION OF LIABILITY
12.1. You use this Website entirely at your own risk. Accordingly, to the extent permitted by law, we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential losses you or your organisation suffers arising out of your access or use of the Website, even if you advise us or we could reasonably foresee the possibility of any such damage.
12.2. Our Website is provided on an “as is” basis and has not been compiled or supplied to meet any user’s individual requirements. We do not guarantee that the Website will be available at all times, secure, or free from errors or viruses. To the extent permitted by law, Korridor shall not be liable for any damage, loss or liability of whatsoever nature arising from your use or inability to use our Website whether or not the unavailability is during a maintenance period(planned or unplanned).
12.3. The content on our Website may be out of date, and in this regard, we make no commitment to update such content and we are not responsible for losses caused by you relying on any information we provide on the Website. While we endeavour to ensure that the information on the Website is correct, we do not make any warranties of any kind, expressed or implied, about the content on this Website or that the content and technology available from our Website is free from defects, errors or omissions.
12.4. We are not responsible for losses caused by unforeseeable things or circumstances outside our control, including a change in law, regulation, market conditions, political or economic circumstances, or where we act to comply with these Terms or any law, or disruption to your services.
12.5. You agree to indemnify and hold Korridor harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Website or breach of these Terms.
13. GENERAL
13.1. These Terms are governed by the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms.
13.2. If we do not enforce any particular provision in these Terms, we are not waiving our right to do so later
13.3. If any provision (in full or in part) in the Terms is found to be illegal, invalid, defective or unenforceable for any reason the remaining provisions (in full or in part) will continue to be of full force and effect.
13.4. You may not transfer any of your rights and obligations under these Terms, entirely or in part, without our prior written consent.
13.5. Any notice published on the site or sent to you directly to your chosen method of communication (for example, SMS, WhatsApp, email, etc.) provide by you will be deemed received once sent.
13.6. In the event of a dispute between you and us, which cannot be resolved by our customer service team or the intervention of senior management, either of us may approach a court or tribunal of competent jurisdiction. We do not subscribe to any alternative dispute resolution mechanism.
13.7. The laws of the Republic of South Africa shall govern these Terms.
14. CHANGES TO THESE TERMS
14.1. We may amend these Terms from time to time any time without prior notice. Any new version of the Terms will be published on the Website and will become effective from the date that it was published.
14.2. You are responsible for reviewing these Terms regularly to ensure that you are aware of any updates or changes.
14.3. Continued use of the Website after any changes to the Terms have been published means you accept the updated Term.
